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Job DescriptionsVolunteer Coordinator
Full Time, Non-Exempt
Basic Function: The Volunteer Coordinator will work with the Volunteer Services Manager and Warehouse Projects Coordinator to ensure that the Raleigh Volunteer Program is administered in a way that supports the work and mission of the Food Bank of Central & Eastern North Carolina and is implemented so that each volunteer is treated with respect, is valued and has a safe work environment. The Volunteer Coordinator is responsible for developing and maintaining an active volunteer program for the Raleigh Branch of the Food Bank of Central and Responsibilities: 1. Recruit, schedule, train and recognize volunteers. The Coordinator will maintain necessary levels of volunteers, respond to staff volunteer requests, evaluate volunteers’ effectiveness, monitor and track their time and record hours and contact information. An additional duty is to incorporate appropriate education into volunteer training to increase awareness of hunger issues. 2. Coordinate all components of Court-Appointed Community Service Program. Duties include running orientation, monitoring volunteers and completing all necessary paperwork. 3. Coordinate daily activities with the Warehouse Projects Coordinator. Obtain all necessary material for volunteer activities including product, supplies and paperwork. 4. Obtain knowledge of all salvage, egg and quality control standards and regulations as per Second Harvest and governing authorities and execute them accordingly. 5. Represent the Food Bank in the community through outreach activities and speaking engagements. Draft correspondence as necessary. 6. Foster an environment that is friendly, productive and safe. 7. Serve on the safety committee 8. Complete other duties as assigned by the Volunteer Services Manager and Vice President of Operations. 9. Recruit, schedule and train volunteers for the Speaker’s Bureau program. Supervises: Volunteers Certification: Forklift Certificate, Egg Handling Certificate Qualifications/experience: Must possess good written and oral communication skills and be able to represent the Food Bank professionally. Must demonstrate knowledge of Microsoft Office, be detail oriented and have ability to work with diverse groups of people. Strong customer service and organizational skills are necessary. An excellent driving record is required as some travel is necessary. Contacts: Volunteers, Volunteer Referral Agencies, Food Bank Staff, General Public Working Conditions: General office environment and warehouse environment for volunteer duties. Evenings and weekends required; travel required (personal vehicle reimbursement).
Data- Entry Assistant Food Bank of Central & Eastern North Carolina, RALEIGH NC Full Time, hourly Basic function: To work with Donor Processing staff to accurately and efficiently enter data and maintain donor records. Responsibilities: Working with the Donor Processing staff, this position will: 1. Perform data entry of direct contributions, workplace fund drive donations and in-kind gifts. 2. Code and create new donor accounts. 3. Perform account maintenance including address changes and account updates. 4. Perform administrative tasks such as assisting with acknowledgements, matching gift forms and other donor letters. 5. Support Development staff with other tasks as needed and requested by the Database, Direct mail, Website Manager and the Vice President of Development. Qualifications: A successful candidate must have: at least two years data entry experience in an office or organization setting; working knowledge of Microsoft word and excel programs; excellent Experience in non-profit databases such as Donor 2 is a plus. Travel: None. Education: Successful completion of a degree from an accredited high school. College education and/or additional training and certification are a plus.
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